As Publisher Relationship Manager, you will own and develop strategic relationships with publishing partners within a fast-growing, technology-driven recruitment advertising ecosystem. You will oversee the full publisher lifecycle, from sourcing and onboarding to performance optimization, commercial negotiations, and long-term growth. Combining relationship management, data analysis, and technical expertise, you will ensure partners deliver high-quality traffic and measurable business results. Working closely with Trading, Customer Success, Product, Engineering, Finance, and senior leadership, you will identify opportunities, resolve challenges, and improve operational performance. This is an exciting opportunity to take ownership of a high-impact partner portfolio while helping shape the future of AI-powered recruitment and performance-based advertising.
Publisher Relationship Management: Serve as the primary point of contact for publishing partners, managing day-to-day relationships, resolving issues, setting expectations, and balancing partner success with business objectives.
Strategic Partner Development: Lead regular performance reviews, establish growth targets and performance standards, monitor publisher profitability, and identify opportunities to increase traffic volume while protecting margins.
Publisher Acquisition and Onboarding: Identify supply gaps, research and qualify new publishing partners, lead outreach and commercial negotiations, and manage the onboarding process from initial evaluation through activation.
Commercial Negotiations and Contracts: Collaborate with Sales leadership, Finance, and Legal to negotiate pricing, bid floors, publisher agreements, contract updates, and commercial terms while ensuring compliance with established standards.
Performance and Traffic Quality: Analyze campaign and publisher performance, investigate traffic spikes and discrepancies, conduct click-level quality checks, identify suspicious or invalid traffic, and coordinate corrective actions.
Credit Recovery and Dispute Resolution: Prepare data-driven technical investigations, negotiate publisher credits, manage disputes, and follow through to ensure agreed credits are received.
Tracking and Technical Coordination: Coordinate feed specifications, server-to-server tracking integrations, and technical testing with Engineering, ensuring accurate reporting and smooth publisher activation.
Target CPA Program Management: Establish and monitor target-cost-per-acquisition programs, negotiate budget caps and lookback windows, reconcile performance, and monitor daily spending and acquisition costs to protect profitability.
Cross-Functional Collaboration: Work closely with Trading, Customer Success, Product, Engineering, and Finance to communicate publisher performance, resolve technical issues, improve campaign delivery, and identify product enhancements.
Financial and Operational Oversight: Validate publisher invoices, resolve payment discrepancies, monitor outstanding credits, and maintain payment-priority lists to support reliable partner operations.
Reporting and Documentation: Maintain accurate publisher performance reports, partner contacts, minimum bid requirements, content guidelines, and reference materials while providing regular updates on risks and growth opportunities to leadership.
Partner Enablement: Train publishers on platform capabilities, policies, and expectations, while helping internal teams understand partner capabilities and limitations to improve campaign optimization.