Partner Account Manager, Mid Enterprise

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

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Klaviyo’s Partnerships team drives durable growth through an ecosystem of agencies, systems integrators, consultants, MSPs, OSPs, and other strategic services partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.

Our best Partner Managers are commercial, partner-first, and highly collaborative. They turn strong executive relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, partner recruitment, partner enablement, and strategic account development.

This is a senior, execution-focused strategic partnerships role supporting Klaviyo’s Mid/Large Enterprise motion across Asia. The role will help build and scale high-impact relationships with global and regional strategic partners, including Accenture, WPP, Hakuhodo, and Dentsu, while developing a broader partner ecosystem across Southeast Asia, Japan, Greater China, and South Korea.

Reporting to the APAC Partnerships Leader, you will identify, recruit, and grow strategic partnerships from the ground up. You will navigate complex, multi-threaded stakeholder environments and translate partner engagement into measurable pipeline, revenue, customer outcomes, and market expansion.

A key part of the role is building Klaviyo’s presence with partners that have strong enterprise reach, delivery capability, and influence across the target markets. Experience working with MSP and OSP models will be beneficial as we creatively explore how these partners can help bring Klaviyo’s next generation of AI-forward product capabilities to market.

You will articulate and differentiate Klaviyo in the market, drive business development and co-sell opportunities, and shape services-led go-to-market plays that help partners grow their Klaviyo practice and profitability. You will also work closely with Partner Marketing, Sales, Product, Customer Success, and regional leadership to bring Klaviyo’s broader platform story to market, including our B2C CRM, AI-powered capabilities, and service offerings.

Strong martech experience is preferred but not required. More important is the ability to understand complex customer and partner environments, build credibility with senior stakeholders, and turn strategic relationships into repeatable commercial outcomes.

• Southeast Asia (SEA)
• Japan
• Greater China (GCR)
• South Korea

• Lead the development and execution of Klaviyo’s strategic partnerships strategy across SEA, Japan, GCR, and South Korea.
• Identify, recruit, and build high-impact partnerships with global and regional GSIs, SIs, agency holding companies, MSPs, OSPs, and other strategic services providers.
• Develop and deepen relationships with priority partners such as Accenture, WPP, Hakuhodo, and Dentsu.
• Build joint business plans that align partner priorities, Klaviyo’s growth objectives, target accounts, routes to market, and measurable revenue outcomes.
• Create repeatable co-sell and partner-led motions across enterprise and upper mid-market accounts.
• Own and grow a focused portfolio of strategic partners, with accountability for partner-sourced pipeline, partner-influenced revenue, activation, and market coverage.
• Establish executive relationships across partner leadership, alliance teams, sales organisations, delivery teams, and relevant country or market leads.
• Develop multi-partner plays that combine Klaviyo with GSIs, SIs, MSPs, OSPs, technology partners, and adjacent ecosystem partners to deliver differentiated customer value.
• Partner closely with Sales to identify whitespace, map strategic accounts, create executive alignment, and accelerate complex opportunities.
• Shape services-led and transformation-driven go-to-market plays that help partners build, scale, and monetise their Klaviyo practices.
• Collaborate with Partner Marketing on regional campaigns, executive programs, events, and partner-led demand generation.
• Work with Product, Solutions Engineering, Customer Success, and Enablement to remove barriers to partner activation and customer adoption.
• Bring Klaviyo’s broader platform story to partners and customers, including martech, AI, data, and service use cases.
• Drive regular business reviews with strategic partners, using data and insight to improve performance, accountability, and long-term impact.
• Travel across Asia, up to 25%, to meet partners, support field engagement, and attend strategic events.

• You have 8+ years of experience in strategic partnerships, alliances, business development, enterprise sales, channel, or a related SaaS go-to-market role.
• You have experience building and scaling high-value relationships with GSIs, SIs, agency holding companies, MSPs, OSPs, or broader services partners.
• You have direct experience with partner recruitment, ideally taking partnerships from zero to one and creating the structure, momentum, and commercial case for growth.
• You understand MSP and OSP operating models and how these partners influence technology decisions, customer relationships, implementation, and ongoing services.
• You have a track record of driving partner-sourced, partner-influenced, or direct revenue outcomes against clear targets.
• You are comfortable engaging senior executives across organisations such as Accenture, WPP, Hakuhodo, Dentsu, and comparable strategic partners.
• You have experience working across multiple Asian markets and can adapt your approach to different business cultures, buying processes, and partner ecosystems.
• You have a strong commercial mindset and know how to turn partner activity into pipeline, revenue, and strategic growth.
• You are comfortable managing complex, multi-threaded relationships across external partners and internal cross-functional teams.
• You have a strong understanding of SaaS sales motions, enterprise deal cycles, co-sell dynamics, and services-led growth.
• You have experience building and executing joint go-to-market plans across co-sell, co-marketing, partner enablement, strategic accounts, and partner-led demand generation.
• You are credible with executive stakeholders and confident leading solution, value, and business discussions with partners and customers.
• You have strong strategic judgement, balanced with the ability to execute hands-on and maintain momentum.
• You have a challenger mindset and are comfortable bringing a clear point of view, asking hard questions, and pushing toward better outcomes.
• You are highly collaborative, operate well independently, set priorities effectively, and drive outcomes in a fast-moving environment.
• Strong martech experience is preferred but not required; experience in adjacent SaaS, CRM, data, commerce, or digital transformation ecosystems is also relevant.
• You are AI fluent and use AI responsibly in your day-to-day work to improve productivity, sharpen thinking, and model new ways of working for partners and internal teams.
• Bilingual capability, particularly in a language relevant to the focus markets, is an advantage.

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

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Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.