Account Manager (SMB) (Position located in London, England)

United Kingdom·Londonmid

SalesAccount Manager

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Quick Summary

Key Responsibilities

Promote and sell KnowBe4’s range of products and services to meet and exceed Small/Medium Business monthly cross sale and expansion sales targets.

Requirements Summary

1-3 years of selling experience to Small/Medium-sized businesses Bachelor Degree or higher education equivalent, desirable Familiarity with standard concepts, practices and procedures within the IT,

Technical Tools

SalesAccount Manager

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Responsibilities

~1 min read

→Promote and sell KnowBe4’s range of products and services to meet and exceed Small/Medium Business monthly cross sale and expansion sales targets.
→Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
→Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
→Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
→Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
→Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
→Maintain accurate and thorough records of daily sales statistics via Salesforce.
→Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
→Support in the renewal process where there is an opportunity to grow the account.

Requirements

~1 min read

1-3 years of selling experience to Small/Medium-sized businesses
Bachelor Degree or higher education equivalent, desirable
Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
Experience with Salesforce, a plus
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Excellent verbal and written communications
Stats driven business professional
Motivated, energetic self-starter
Strong collaborative and teamwork skills
Must be able to work with minimum supervision

What We Offer

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We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.