Sales Development Representative Intern (Hybrid)

• →Map company structure and verify their information to find  workable accounts
• →Map and identify appropriate contacts from the workable accounts
• →Learn critical elements of prospecting conversations in preparation for qualification calls
• →Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
• →Conduct calls and emails to drive solid demo bookings
• →Schedule and hand-off demo ready lead to quota carrying Sales Representatives
• →Learn how to organize, clean, prospect, and maintain our CRM database
• →Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
• →Listen to demos of sales calls from  Account Executives of varying levels of tenure
• →Work with cross-functional sales teams to understand the KnowBe4 business model better

• Get a full understanding of the Sales Roadmap to Success
• Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization 
• Learn all critical elements of a solid sales prospecting process
• Learn and complete a successful sales handoff from prospecting efforts 
• Apply negotiating skills effectively
• Translate classroom experience into practical application during the internship

• Attend all scheduled professional development events for the intern program
• On-the-job training to learn the best business practices related to prospecting and sales 
• Time with inspiring sales leaders who are committed to providing ongoing training & mentoring

• Industry, KnowBe4 and Sales process training at the beginning of the internship
• Learn key terms related to KnowBe4 and cybersecurity
• Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
• Learning best practice techniques for calling and emailing prospects
• On-the-job training in key sales development steps and strong administrative disciplines 
• Learn time management and balance of workload

• Strong Communication and Empathy
• Confident and Positive
• Resilient and Adaptable
• Competitiveness and Tenacity
• Collaborative Team Player
• Good computer skills

• Must be a Junior or Senior candidate
• Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration

No recruitment agencies, please.