Sales Engineer

Japan·Tokyomid

SalesSales Engineer

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Quick Summary

Key Responsibilities

Product Knowledge: Demonstrate detailed knowledge of all product features and functionalities Articulate product capabilities, limitations,

Requirements Summary

2 year degree or technical degree preferred Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with web browsers (Chrome, Internet Explorer, etc.

Technical Tools

SalesSales Engineer

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Responsibilities

~1 min read

→Product Knowledge:
- →Demonstrate detailed knowledge of all product features and functionalities
- →Articulate product capabilities, limitations, and use cases to prospects
- →Explain standard use case scenarios effectively
→Technical Skills:
- →Troubleshoot and research basic technical problems
- →Handle technical objections and concerns from prospects
- →Provide accurate product demonstrations and proofs of value
→Sales Support:
- →Understand and follow typical sales strategies
- →Contribute to the sales process by identifying technical pain points
- →Effectively translate customer needs into product solutions
- →Participate in Proofs of Value (POVs) following established scripts and guidelines
→Customer Engagement:
- →Build rapport with prospects throughout the sales cycle
- →Demonstrate active listening skills to gather key information during customer interactions
- →Clearly communicate technical concepts to non-technical audiences
→Professional Development:
- →Show interest in personal growth and development
- →Attend training sessions and seek additional learning resources
- →Participate in team meetings and contribute ideas when asked
→Competitive Knowledge:
- →Articulate core differentiators versus top 2 competitors
→Business Acumen:
- →Understand basic concepts of sales processes and stratification
- →Recognize how product features translate into business value for customers

Requirements

~1 min read

2 year degree or technical degree preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
1 year of presales experience or equivalent combination of technical and sales experience
Strong technical background in cybersecurity or related field
Excellent communication and presentation skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies and sales methodologies
Excellent verbal and written communications
Highly organized and result-oriented
Excellent time management and organization skills
Can demonstrate technical troubleshooting and analysis ability
Can demonstrate integrity, accountability, respect and commitment
Strong collaborative and teamwork skills
Must be able to work with minimal supervision
Fluent in Japanese

What We Offer

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We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.