Laminarprojects15h ago

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Resourceful Events and Office Manager

United Kingdom·LondonFull-timemid

Office ManagerAdministration & Office Support

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Quick Summary

Key Responsibilities

Own the day-to-day office experience, ensuring a welcoming, productive and engaging environment for team members, clients and visitors.

Requirements Summary

Act as a trusted point of contact for colleagues, leadership, vendors, clients and other partners ensuring effective communication, collaboration and consistent high service standards.

Technical Tools

Office ManagerAdministration & Office Support

Looking for a role where you can make a real impact? Help us set new standards driving change that matters.

Join us and be part of a team where your insights will directly shape our strategic direction.

Read on!

(this will be a long write up but we like to give you all the details before you spend your time applying)

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We are Laminar Projects!

We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it)

We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.

The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.

Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:

- Connects us with meaningful relationships

- Inspires us to develop ourselves to become better humans

- Empowers us to pursue our own learning adventures

4 core values for a good life

We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.

We are achieving this vision through the following two missions: 

- To fully digitise the construction of human civilisation

- To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society

Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun.

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The Role

Purpose of the role

The role of Events and Office Manager role is to create an exceptional workplace experience by combining operational excellence, thoughtful event delivery and proactive office management. The role ensures that our team, clients and visitors experience a professional, engaging and well-organised environment while supporting the smooth running of day-to-day office operations.

The Event and Office Manager acts as the central point of connection between people, processes and experiences, bringing Laminar culture to life through well-executed events, efficient workplace operations and continuous improvements that enable the team to perform to its best.

The Operations is the engine behind our growth. We build the infrastructure that allows our business to scale without losing what makes it special.

As culture shapers and problem-solvers, we challenge the status quo, anticipate what’s coming next, and create people solutions that push the business forward. We operate with urgency, ownership, and a deep belief that great operations unlock great performance.

Reporting directly to the Head of Group Operations, you’ll play a key role in ensuring that we maximise the lived experience of all our team members by organising memorable internal and external events and making our workplace a space where all team members want to come to.

Create an exceptional workplace environment

Deliver impactful events that strengthen relationships and culture

Drive operational excellence through proactive management and continuous improvement

Responsibilities

~1 min read

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Lead the delivery of exceptional workplace experiences: Own the day-to-day office experience, ensuring a welcoming, productive and engaging environment for team members, clients and visitors. Proactively identify opportunities to improve how our team interact with, and experience the workplace.

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Plan and deliver high-quality events from concept to completion: Manage the full event lifecycle, including planning, budgeting, supplier co-ordination, logistics, communications, execution and post-event evaluation. Deliver events that support business goals, strengthen relationships and bring Laminar culture to life.

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Manage office operations and facilities effectively: Oversee workplace services, suppliers, maintenance, equipment, health and safety requirements and office processes to ensure smooth and efficient office operations,

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Build strong relationships with team members, clients and visitors: Act as a trusted point of contact for colleagues, leadership, vendors, clients and other partners ensuring effective communication, collaboration and consistent high service standards.

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Drive continuous improvement and operational excellence: Review existing processes, identify opportunity for improvement and introduce solutions that enhance efficiency, team experience and the overall effectiveness of the Laminar team.

You are methodical, thorough, with a great sense of ownership, great attention to detail and strong analytical skills.   

You can understand the big picture (problem concept) and have the ability to break any problem into small, actionable chunks.  

You think in systems and are naturally inclined to convert repetitive tasks into processes.

You have excellent communication and interpersonal skills to effectively interact at all organizational levels.

You are self-driven and passionate about learning and constantly developing yourself. 

This role would suit an engineering, science or business graduate (or recent graduate)

You are a highly organized, proactive and service oriented professional who can successfully balance strategic thinking with hands on delivery. The ideal candidate combines strong operational skills with creativity, attention to detail and the ability to create exceptional workplace and event experiences. You can confidently manage multiple priorities, building trusted relationships and taking ownership from idea to execution.

As a candidate, you should have:

Must-Have (The fundamentals)

Mastery

Strong experience in either event co-ordination, office management, workplace operations or a related role

Strong organisational skills with the ability to manage multiple priorities, projects and deadline efficiently

Experience managing events end-to-end including, planning, logisitics, suppliers, budgets and delivery

Strong attention to detail with a focus on delivering high quality outcomes

Experience managing suppliers, contractors and operational processes

Ability to identify issues, develop practical solutions and continuously improve ways of working

Communication

Excellent written and verbal communication skills, with the ability to engage confidently with clients, visitors and colleagues at all levels.

Strong stakeholder management skills, including the ability to influence, collaborate and build positive relationships.

Ability to manage expectations, provide updates and communicate effectively during busy periods and changing priorities

Have a service focused mindset with the ability to create a positive experience for team members, clients and visitors.

Demonstrate ownership, accountability and a proactive approach to delivering outcomes

Ability to work independently, prioritise effectively and take initiative without supervision.

Strong problem solving skills and the ability to remain calm and solution focused under pressure.

Ability to co-ordinate and influence others to deliver successful outcomes.

Experience leading projects or initiatives

Experience co-ordinating teams, contractors or cross-functional groups

Demonstrated ability to introduce new ideas, challenge existing processes and drive improvements

Experience driving workplace culture and supporting workplace engagement initiatives.

Passion for creating exceptional workplace experiences and environments where people and thrive

Ability to deliver events and initiatives that create meaningful engagement and connection

Consistent focus on quality, efficiency and improving the team member and visitor experience

Ability to understand business needs and translate them into practical operational solutions.

Nice to Have (If you don’t have it now you will after joining)

Experience developing workplace initiatives that strengthen culture, engagement and belonging

Track record of improving processes, reducing inefficiencies or enhancing service delivery

Interest in contributing ideas to shape the future of the Laminar workplace

Laminar isn’t the place for you if any of the following is true:

- You want an easy, chilled-out role without much challenge

- You like to be the smartest person in the room

- You don’t like continuously receiving honest candid feedback

- You prefer to do your own thing rather than work with a team

At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways!

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Salary and Benefits

Standard Stuff

- Competitive salary dependent on location and capability

- Paid Annual Leave + statutory Bank Holidays

- Pension (Match contribution up to 7%)

- Health Insurance Scheme. Comprehensive private health coverage – for you and your family. Because your well-being is our priority

- Bonus Scheme. As a permanent member of the team, you’ll share in our success. Our annual bonus is designed to reward both the now and the future – with a flexible mix of cash and high-growth equity that you choose. Bonuses are discretionary and based on performance

- Professional body membership. One fee covered per year – so you can stay connected to your field and develop your craft

The Life-Changing Stuff

- In-house coaching: Regular 1:1 coaching sessions, fully confidential, to help you navigate challenges, build self-awareness, and grow intentionally – professionally and as a human being

- Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected.

- Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists.

- Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded

- Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us

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Application

We get thousands of applications so please write us a letter as part of your application explaining:

- Why do you want to join us?

- If you joined, where do you think you could make the most impact and how?

We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders.

In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself.