Solution Engineer (Billing Specialist)

The Solution Engineer, Billing Specialist is responsible for presenting Litify’s time, billing, and accounting offering in a value-driven way to prospects and customers, with the end goal of instilling confidence in the technology and removing objections in the pre-sales effort. To accomplish this, the Solution Engineer must bring firsthand knowledge of firm billing operations and a strong desire to leverage their technical and sales skills, including the ability to solicit business requirements, develop a sales strategy, and configure and effectively demonstrate solutions that address these requirements and provide business value.

Litify is hiring for a candidate with 3–5 years of experience in a law firm billing department to join the Law Firm team within its Solution Engineering organization, reporting to the Director of Solution Engineering.

• Supporting the sales team in their ability to position Litify’s value proposition for time, billing, and accounting
• Conducting discovery sessions with potential Litify clients to understand their billing workflows, fee arrangements, and firm financial operations
• Building and demonstrating Litify’s time, billing, and accounting solution, powered by Accounting Seed, in a way that aligns with the customer’s needs
• Owning the time, billing, and accounting demo: building and maintaining the standard demo, setting the bar for how the solution is presented across the sales team, and keeping it current as the product evolves
• Walking prospects through the full bill cycle, including time entry, pre-bill review, invoicing, payments, collections, and trust accounting
• Serving as the team’s subject matter expert on law firm billing and enabling fellow Solution Engineers on how to position Accounting Seed
• Partnering closely with the Product team to share market and customer feedback, co-develop new billing capabilities, and influence the product roadmap
• Configuring Litify and Accounting Seed for custom demonstrations and enhancing standard demos for use by internal team members
• Answering the billing and accounting sections of RFPs effectively
• Ability to travel domestically approximately once per month, including to industry events

• Law Firm Billing and Financial Operations Experience
• 3–5 years of experience working in a billing department, finance team, or firm operations role at a law firm that bills time
• Hands-on experience running a bill cycle, from time entry and pre-bill review through invoicing, payment, and collections
• Working knowledge of billing arrangements such as hourly, flat fee, contingency, and retainers, as well as trust/IOLTA accounting
• OR a Solution Engineer/Sales Engineer at another with Law Firm Billing Product experience
• Familiarity with common legal billing concepts such as rates, write-downs, realization, LEDES/e-billing, and client billing guidelines
• Solid oral, written, presentation, and interpersonal communication skills
• Ability to work as part of a team to solve business and technical problems in varied environments

• Experience with legal billing or practice management systems such as Aderant, Elite, or similar platforms
• Previous experience as a solution/sales engineer, implementation consultant, or customer-facing role at a legal technology or financial software company
• Nice to have: Salesforce Platform Experience
• Experience using, administering, or implementing Salesforce, Accounting Seed, or another Salesforce-native accounting application

Disclosure:
The estimated base salary pay range for this role is $105,000-$130,000. You will also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. 

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.