Inside Sales Representative Austria (m/w/d)

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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As an Inside Sales Manager, you will support our Sales Team focused on the Austrian Market You will help strengthen long-term customer relationships and position Mitel as a leading provider of Unified Communications, Contact Center, and Collaboration solutions.

In this role, you will act as a trusted advisor to both customers and internal stakeholders while contributing to the achievement of our sales objectives.

• →Generate revenue through renewals, upselling, and cross-selling activities within existing customer accounts
• →Identify and develop new business opportunities with both existing and prospective customers
• →Expand the services business, including contract extensions, innovations, and migration projects
• →Execute defined sales campaigns in collaboration with Marketing and the Direct Sales organization
• →Conduct customer meetings and commercial negotiations with key stakeholders regarding existing contracts and service agreements
• →Prepare proposals, quotations, and support the commercial processing of customer orders
• →Support pipeline qualification and opportunity generation activities
• →Ensure accurate and timely documentation of all sales activities within the CRM system
• →Maintain sales documentation and reporting
• →Manage the handover of successfully closed business to Delivery teams
• →Ensure compliance with established sales processes, policies, and guidelines

• Completed commercial vocational training with a focus on IT, Business Administration, or a related field and professional experience, sales experience in the IT or communications technology industry
• Strong understanding of the importance of IT solutions within our target markets, particularly in the areas of Communications and Collaboration Services
• Proven customer engagement and negotiation skills, with the ability to align company solutions with customer needs
• Strong team spirit, excellent communication and presentation skills, and a structured, analytical working style
• Proficiency in CRM platforms and digital sales tools (e.g., Salesforce, LinkedIn Sales Navigator)
• Highly self-motivated, results-driven, and willing to travel as required
• Fluent German and good English language skills, both written and spoken

• Strong communication and influencing skills
• Entrepreneurial mindset with a strong focus on achieving results
• Collaborative team player with the ability to work effectively across departments beyond Sales