2mo ago
New

Client Service Specialist - Melbourne

AustraliaAustralia·MelbourneFull-timemid
OtherClient Service Specialist
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Quick Summary

Key Responsibilities

Welcome and assist new clients with account opening and app navigation. Answer basic questions and help clients feel confident using Moomoo’s innovative features.

Requirements Summary

great communicator (English; Mandarin/Cantonese a plus) Organised, detail-oriented, and comfortable with multitasking Willing to work rotating shifts,

Technical Tools
OtherClient Service Specialist

Responsibilities

~1 min read
  • →1–2 years’ experience in customer service, preferbally financial advice, or retail investment services
  • →Basic knowledge of financial markets and trading platforms
  • →People-focused: great communicator (English; Mandarin/Cantonese a plus)
  • →Organised, detail-oriented, and comfortable with multitasking
  • →Willing to work rotating shifts, including weekends and holidays
  • →Tech-savvy and keen to learn new digital tools
  • →Customer-first problem solver who’s always ready to help

Requirements

~1 min read
  • Previous retail or store sales experience.
  • Team management or training experience.
  • Active Moomoo user.
  • Familiar with local community resources.
  • Experience in pop-up store or temporary retail space operations.
  • Familiar with mall partnership processes and promotional calendar planning.

What We Offer

~1 min read
✓Growth: Work for a leader in digital brokerage, with unlimited career opportunities
✓Competitive rewards: Market-driven salary and performance bonuses that reflect your impact
✓Coverage: Comprehensive insurance for you and your family
✓Culture: A fun, diverse workplace with frequent team events and celebrations
✓Surprises in store: More benefits revealed as you progress through the hiring process!

Location & Eligibility

Where is the job
Melbourne, Australia
On-site at the office
Who can apply
Open to applicants worldwide

Listing Details

Posted
July 2, 2026
First seen
September 29, 2026
Last seen
September 29, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
16%
Scored at
September 29, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Client Service Specialist - Melbourne