Lead Receptionist

Schedule: 32 hours per week | 3 days a week and 1 weekend day | 9:00am - 5:30pm
Department: Administration | Porter Hills Village, Grand Rapids, Mi

What You’ll Do:

The Lead Receptionist plays a key role in creating a welcoming and professional experience for all residents, visitors, and staff. This position is responsible for delivering exceptional customer service while overseeing and performing clerical and front desk operations. The Lead Receptionist ensures daily activities run smoothly, supports the reception team, and maintains high standards of efficiency and service in alignment with established procedures and leadership direction.