Sales Consultant-1

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.

• Telephonically guide customers through the product offering, pricing, terms and conditions.

• Provide accurate and efficient quotation/s to customers.

• Maintain an agreed lead to sale ratio.

• Maintain an agreed lead to quote ratio.

• Maintain an agreed quote to sale ratio.

• Required to work shifts as scheduled.

• Manage all allocated leads.

• Sell according to agreed targets for the day.

• Maintain a 90% QA average on all calls.

• Accurately and efficiently capture all customer data.

• Finalise calls at point of contact, where possible.

• Forward accurate policy documents to customers within mandated timeframes.

• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.

• Manage time and workloads to ensure that deadlines and targets are met.

• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

• Qualification:

• Matric or NQF Level 4

• 2 years Short term insurance experience

• DOFA

• Credit clear

• Criminal clear

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!