Receptionist

AlbuquerqueFull-Timemid

OtherReceptionistAdministrative & OfficeAdministration & Office Support

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Quick Summary

Key Responsibilities

$15–$16/hr + consistent bonuses — your hard work gets rewarded regularly, not just at review timeFull benefits package — comprehensive health, dental,

Technical Tools

OtherReceptionistAdministrative & OfficeAdministration & Office Support

Join a Team That's Fighting for New Mexico

What We Offer

~3 min read

✓Attendance at firm huddle every Monday at 8:00 am

✓Attendance at mini huddles with Lead Tuesday through Friday at 8:00 am

✓Answer phones by the second ring and direct caller to the person who can help them – or if unavailable, help them.

✓Greet people at the door and offer them beverages/try to make them comfortable

✓Prepare Daily Intake paperwork

✓Scan, name and upload all mail, hand-deliveries, and faxes to SmartAdvocate or the admin files daily

✓Process all office emails daily, including VineSigns, Alert, TRD, voicemails and any others that are automatically forwarded to the office email address.

✓Rename all incoming MMS photos on a monthly basis

✓Direct calls to the right person with as much efficiency and diplomacy as possible.

✓Weed out unwanted callers.

✓Provide prompt and courteous service for every caller and visitor.

✓Become familiar with clients and callers to help document the case and handle client issues that arise, whether the CM or paralegal can help or not at that moment.

✓Posting all messages in SmartAdvocate promptly and accurately.

✓Helping the Case Managers/Paralegals with data entry and other office tasks when not receiving calls or visitors.

✓Uploading client photos to their case file

✓Make sure water, coffee and other beverages are available for all meetings

✓Clean/organize the reception area, copy room and conference rooms

✓Assist Marketing or case workers with any mailings, when requested.

✓Make general appointments at attorneys’ request (i.e. meetings, CLEs, Rotary, events, etc)

✓Post case and provider information into SmartAdvocate

✓Help out any team members when requested.