Customer Service Sales Representative (m,f) Dutch : E- Commerce (copy)

Start: asap

We are working with a leading international technology and e-commerce company to recruit Dutch-speaking Customer Service Sales Representatives in Barcelona or Valencia. The role combines customer service with a commercial and sales-focused approach, supporting customers throughout their buying journey while identifying opportunities to recommend suitable products and maximise sales.

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  Support Dutch-speaking customers with product and order-related enquiries

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  Understand customer needs and recommend appropriate products and solutions

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  Identify opportunities to upsell and cross-sell where relevant

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  Provide professional customer service across the required communication channels

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  Support customers throughout the purchasing process

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  Work towards individual and team sales and service targets

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  Maintain accurate customer and sales information within internal systems

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  Deliver a positive and professional representation of the brand.

• Fluent/native-level Dutch

• Strong communication and customer service skills

• Commercial mindset and comfortable working towards sales targets

• Confident speaking with customers and recommending products

• Motivated, positive and results-focused

• Able to work from Barcelona or Valencia

• Previous customer service, retail, telesales or inside sales experience is advantageous.