Renewal Account Executive (Remote US in EST & CST)

We’re looking for people who:

• Act with urgency, accountability, and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This job has 4 slots.

A successful Renewal Account Executive will bring a client‑centric mindset, a strong focus on closing business, and the ability to champion innovative ideas and strategies. You will serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions.

• A product‑oriented sales professional committed to delivering exceptional client satisfaction.
• Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions.
• Motivated to continually grow and develop as an Account Executive in the technology space.
• Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

• →Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling.
• →Generating quotes, closing activities, and processing order information to retain core revenue.
• →Present and close renewal opportunities virtually or by phone with existing clients.
• →Navigate the requirements and regulations associated with renewal agreements.
• →Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• →Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• →Perform additional duties as assigned.

• Direct experience interacting with clients in sales capacity.
• Comfortably initiating 40-60 outbound sales calls at a mid‑level volume.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Proficient with Salesforces Customer Relationship Management (CRM) tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.