Senior Manager/ Manager - Business Development HRMS

We are seeking a driven Manager/Senior Manager to lead business development and sales activities for PwC’s Work Smartly HRMS. This role is pivotal in building a qualified pipeline, converting opportunities, strengthening client relationships and positioning Work Smartly HRMS as a practical, scalable HR technology solution for organisations. You will work closely with the product and implementation colleagues to understand client needs, shape compelling proposals and support sustainable revenue growth.

• Develop and execute sales plans to identify target market segments, priority accounts and growth opportunities for Work Smartly HRMS.

• Build, manage and maintain a healthy sales pipeline through prospecting, referrals, networking, campaigns and cross-functional collaboration.

• Qualify leads, understand client requirements and progress opportunities through the full sales cycle from initial engagement to proposal and closure.

• Prepare and deliver persuasive product presentations, demonstrations and solution narratives that clearly communicate the value of Work Smartly HRMS.

• Coordinate with marketing and internal stakeholders to support campaigns, events and client outreach initiatives that generate demand.

• Maintain disciplined opportunity tracking, timely follow-ups and accurate updates in sales reporting tools.

• Build trusted relationships with prospects, clients and key stakeholders by understanding their HR challenges, decision drivers and desired outcomes.

• Act as a consultative partner to clients, translating business needs into practical HRMS solution options and implementation considerations.

• Support proposal development, commercial discussions and internal approvals, ensuring solutions are positioned clearly and aligned to client requirements.

• Collaborate with product, implementation, payroll, tax, finance and human capital colleagues to align sales pursuits with delivery capabilities and business priorities.

• Share client feedback and market insights with internal teams to refine product positioning, pricing, demos and go-to-market activities.

• Monitor HR technology, payroll, workforce transformation and HRMS market trends to identify opportunities and strengthen competitive positioning.

• Represent Work Smartly HRMS professionally in client meetings, conferences, webinars and market-facing discussions.

• Track, analyse and report on sales activity, pipeline movement, conversion rates, revenue forecasts and key performance indicators.

• Identify potential commercial, delivery or client expectation risks early, and work with relevant stakeholders to address them appropriately.

• Provide guidance, feedback and practical support to junior team members involved in sales support, proposal preparation or client engagement activities.

• Peers with payroll, technology and client support teams

• Prospects and clients

• PwC employees including colleagues in Tax, Finance, Human Capital, Marketing and Product/Implementation teams

• Bachelor's degree in Business, Marketing, Human Resources, Communications, Technology or a related field.

• At least 5 years experience in the HR, HCM, payroll, SaaS, technology or professional services industry.

• Proven experience in B2B sales, business development, account management or solution selling, preferably in HR technology, payroll, SaaS or professional services.

• Strong ability to manage the sales cycle, build relationships, qualify opportunities, develop proposals and communicate commercial value clearly.

• Familiarity with HRMS, payroll systems, employee self-service platforms or related workforce technology solutions.

• Understanding of HR operations, payroll processes, employee experience and digital transformation trends is an advantage.

• Excellent analytical skills, commercial judgement and attention to detail.

• Strong communication, negotiation, presentation and stakeholder management abilities.

• Consultative, proactive and results-oriented mindset with the ability to translate client needs into clear solution positioning.

• Proficiency in pipeline management, forecasting and coordinating multiple opportunities or workstreams.

• Familiarity with CRM or pipeline management tools, Microsoft Office applications, virtual meeting platforms and sales reporting dashboards.

• Experience with HRMS, payroll, SaaS platforms, marketing automation or proposal management tools is a plus.