Director of Sales - Radisson Collection Hotel Basilica, Budapest

Ambitious, thirsty for results, and love interacting with people? Excited by the energetic and customer-centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter, ensuring our guests relax and enjoy an unforgettable experience.

The Radisson Collection Basilica Budapest 5-Star Hotel is looking for a strategic, target-oriented, and relationship-focused Director of Sales to join our team. Our mission is to create memorable moments for our guests, and we believe exceptional candidates like you make all the difference.

If you are passionate about hospitality, thrive on challenges, and are eager to develop your career, we invite you to be part of this luxury project. Help us shape the success story of our hotel and become a vital member of the team!

• Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where sales initiatives & hotel targets are achieved
• Manages the sales team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Proven experience in sales with excellent problem-solving capabilities
• Excellent managerial skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills both in Hungarian and in English