Solutions Consultant

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.

As a Solutions Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.

• →Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
• →Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
• →Reaching out to customers via phone and email to uncover training and product needs
• →Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
• →Collaborating with internal partners to drive preference and develop strategic account plans
• →Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
• →Identifying and sharing upsell leads and opportunities with sales partners

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

• Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role
• Display excellent verbal and written communication skills
• Possess comfortability with delivering presentations and trainings in a virtual environment
• Demonstrate excellent proven sales and/or training experience
• Have legal research experience or expertise using LexisNexis tools
• Be able to effectively partner and collaborate across teams with different functions
• Have the ability to build solid relationships internally and externally

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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