Office Manager

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

As the Office Operations Manager, you will be the key to operational excellence and problem solving within our four walls, building strong relationships with all employees and external partners. You will wear lots of different hats and be an integral part of the team, performing various administrative tasks to support business needs. You will have the unique opportunity to work in a fast paced, vibrant office environment and help shape the future of how we interact with our physical space. If you are excited about contributing to the continued success of Rent the Runway and are a positive, outgoing self starter, keep reading. 

• →Ensure the office consistently runs smoothly, keeping track of inventory, meticulously maintaining the facilities budget and expense reports (including managing corporate card purchases across breakroom, events, and office supply needs) and managing all vendor relationships 
• →Be the point of contact and coordinate all office services: i.e. coffee, cleaning services, plant maintenance, etc.
• →Ensure all supplies are ordered and well-organized
• →Dynamically optimize the space according to team needs, challenges, and changes
• →Act as chief problem solver within our physical space, proactively identifying areas of improvement, facilitating repairs, cleaning services, and filing tickets
• →Proactively manage requests and suggestions for office improvements; log issues promptly and ensure timely follow through
• →Partner with HR to ensure all new hires are set up for success in their physical workspace 
• →Assist the building General Manager in various tasks as needed related to the office, including calendar management
• →Lead in the planning and execution of recurring and one-off events including monthly culture club activities, seasonal celebrations, and the annual summer and holiday parties
• →Lead monthly Culture Club meetings and own the monthly associate events calendar; partner with HR on logistics, ordering, and execution
• →Own the Employee of the Month program, including coordinating nominations, notifying associates, and managing recognition execution
• →Manage recurring food and breakroom ordering across both the manager and associate areas — including weekly team breakfasts, monthly manager meeting lunches, Canteen coffee service, and Staples/Amazon restocking on a monthly cadence
• →Support ongoing operational communications such as bi-weekly GEMBA walk reminders and other standing team cadences
• →Own monthly office newsletter including design and content
• →Own messaging information about building procedures, changes, or alerts
• →Maintain, identify, and communicate office policies and procedures, and ensure they are implemented appropriately
• →Keep up to date with office safety and regulations

• You love working in and are comfortable in a fast-paced, roll up your sleeves type environment; self-starter, doer personality who will take initiative from day 1
• You are an extremely positive and upbeat person, someone who views challenges as opportunities
• You have strong communication skills and can provide clear, concise information to key stakeholders on various teams.
• You are a team player who is willing to do anything to support the team and business
• You are extremely organized and have a strong, astute attention to detail
• You thrive making autonomous decisions towards ongoing improvement across all office functions
• You have a knack for meticulous record keeping and documentation
• You naturally respect and understand the importance of confidentiality
• You bring a scrappy approach to problem solving and a can-do attitude
• You exhibit a strong work ethic and proven loyalty
• You can comfortably lift 15-20 lb. items for mail room and office maintenance purposes
• You are comfortable with being on-site at our Arlington, TX location 5 days a week