Outside Sales Manager - Lebanon, TN

Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of twenty-six branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets. (In New Century, KS, Lebanon, TN, and Rockford, IL – we do business as: Olathe Millwork, Warren Brothers, River City Millwork respectfully.)

Outside Sales Manager

The Outside Sales Manager partners with the Branch Manager to lead, coach, and develop the Outside Sales team while delivering an exceptional customer experience. This leadership role is responsible for driving sales growth, increasing gross profit, and building a high-performing team that consistently exceeds customer expectations.

The ideal candidate is passionate about sales, customer relationships, and people development. They will inspire and motivate team members, foster a culture of accountability and engagement, and provide ongoing coaching to help the team achieve individual and branch goals. Success in this role is measured by the ability to build a strong, customer-focused sales organization that drives revenue growth, strengthens customer loyalty, and creates a positive, results-oriented work environment.

What’s in It for You:

• Compensation: $80k - $100k, with bonus/commission opportunities
• Paid Time Off & Paid Holidays
• Competitive Medical – Dental – Vision
• Short Term & Long-Term Disability
• Life Insurance
• 401(k) Traditional & Roth with Match
• Voluntary Identity Theft & Legal Services
• Longevity Program

Duties and Responsibilities (Essential Functions):

• Manage and motivate the sales team.
• Drive performance in selling our goods and service to existing and potential clients.
• Ensure the sales team meets sales goals.
• Assist in setting reasonable sales targets and establishing techniques to maximize staff efficiency and productivity.
• Identifying leads and creating business relations with prospective and existing clients.
• Recruiting and managing teams of commissioned outside sales representatives.
• Analyzing the current market trends to identify business opportunities that increase revenue.
• Coaching, training, and developing the team through performance management.
• Create a positive culture and environment where Rugby leads the industry in service and customer satisfaction.
• Ensuring team members are trained on product knowledge and are following best practices in all areas of Customer Service.
• Utilize reports to obtain business metrics for assisting in performance management.
• Be a Rugby Brand Ambassador: Supporting and Implementing corporate initiatives using mission and values as guiding principles in decision making.

Knowledge, Skills & Experience:

• Bachelor’s degree or equivalent work experience
• Experience with: Microsoft Office Suite especially Outlook and Excel
• Agility software experience (DMSI) is a plus
• Proven results with people management and track record of driving sales/ profit results
• Ability to analyze data and develop creative solutions and actionable sales plans
• Must be efficient in problem-solving using good judgement and decision making
• Ability to recruit, retain, and grow high potential talent and teams

At Rugby, our goal is to lead the industry! We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent, together building a community based on our values of Fairness, Commitment to Excellence, and maintaining Rugby as a Performance Meritocracy.

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