Account Manager

Group SJR, a WPP company, is the original full-service content consultancy. Today’s leading organizations are grounded in unique skills, knowledge, and perspective but success depends on their ability to tell the world. At SJR we help them do exactly that; by discovering, developing and distributing their inimitable narrative. Anchored in the brand, the narrative provides the through-line that enables us to detail strategy and elevate communications programs. 

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode. 

We hire passionate innovators to join us on our mission to create best-in-class brand storytelling. 

We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. In making it all happen, you will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights

• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams

• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in-house strategy, editorial, and design teams

• 3–5 years of experience in a public relations agency
• Proven experience executing comprehensive PR and influencer campaigns, including strong media and influencer relations (outreach, pitching, materials development).
• Exceptional organizational, time management, and project coordination skills, with a track record of delivering high-quality work on tight deadlines.
• Excellent written and verbal communication skills, capable of producing error-free, grammatically correct materials efficiently.
• Proficiency with collaborative tools and project management platforms (e.g., Monday.com, Microsoft Teams) and advanced use of Microsoft Office.
• A collaborative spirit, high standards, and a strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.