Business Development & Partnership Manager

Hong Kong·Hong KongFull-timemid

SalesBusiness Development

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Quick Summary

Overview

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025,

Technical Tools

SalesBusiness Development

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

We're looking for a Business Development Manager to join ShopBack's Merchant team in Hong Kong, driving business development across selected strategic categories including co-branded card, travel rewards, and finance partnerships. You'll evaluate, negotiate, and manage key merchant partners that support our business goals, owning everything from prospecting through to long-term relationship management.

Drive business development efforts across selected strategic categories, including co-branded card, travel rewards, and finance partnerships

Evaluate, negotiate, and acquire or manage key merchant partners that support the company's business plan and goals

Achieve agreed business success metrics within schedule

Conduct market and prospective client research for target categories, establishing long-term, positive merchant relationships

Develop ideas for merchant campaigns, managing the process and execution end-to-end

Research and prospect new business partners and market opportunities

Collaborate with cross-functional teams to shape go-to-market strategy and execution plans

3+ years of experience in Account Management, Business Development, or Partnerships

Strong understanding of the e-commerce landscape and consumer trends in Hong Kong

Excellent communication and negotiation skills, comfortable with mid- to senior-level stakeholders

Good stakeholder management skills to drive outstanding results

Ability to derive and convey actionable insights from research and data

Self-motivated, driven, and an effective problem solver

Demonstrated use of AI tools to improve workflow and efficiency

E-commerce background

Creative, out-of-the-box thinker for merchant acquisition and campaign ideas

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.