Regional Business Office Manager

Join Silverado Hospice Dallas covering our Addison, Fort Worth, and Austin areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a Business Office Manager (BOM) – a highly organized and detail-oriented professional who oversees administrative operations, HR compliance, billing, payroll, and site support. This role is essential to ensuring smooth day-to-day operations and supporting our mission of compassionate care.

You lead with professionalism, accuracy, and strong organizational skills. You thrive in a mission-driven environment and are passionate about supporting hospice operations through leadership and compliance excellence.

• →Supervise administrative staff where applicable
• →Maintain and audit personnel files for completeness and accuracy
• →Manage contracts with facilities, physicians, agencies, and vendors
• →Process bi-weekly payroll for hospice office(s)
• →Ensure site compliance with OSHA safety and emergency preparedness regulations
• →Enter payable invoices into Yardi for approval and timely payment
• →Participate in site leadership meetings and Quality Improvement initiatives
• →Maintain accurate records and accounting of petty cash; process monthly into Yardi
• →Maintain site organizational charts and rosters
• →Ensure updated licenses and credentials for compliance with Silverado policy and CMS Conditions of Participation
• →Assist with HR activities including onboarding, leave requests, workers’ compensation, recognition, coaching, and terminations
• →Order office and associate supplies
• →Partner with Administrator and billing team on billing oversight
• →Ensure employee educational pathways are completed
• →Respond to urgent or time-sensitive matters outside scheduled hours as needed
• →Perform other related duties as assigned

• →Bachelor’s degree preferred
• →Must be able to travel once a month to corporate site location
• →Administrative experience in hospice, palliative care, or related healthcare fields preferred
• →Reliable transportation to consistently meet attendance and punctuality standards
• →Valid driver’s license and good driving record required
• →Strong planning, organizational, and decision-making skills
• →Knowledge of regulatory and financial aspects of hospice programs
• →Excellent verbal and written communication skills
• →Sympathetic attitude toward hospice patients and families
• →Comfortable working in environments with pets

• Fortune Magazine Best Workplace in Aging Services™
• Certified Great Place to Work®
• Strong internal mobility

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EOE/M/F/D/V