Front Desk Coordinator II

  Looking for a career that makes you smile? We’re seeking a Front Desk Coordinator II to join our growing team.   How you’ll make us better:   Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties.   Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses Verifies insurance information, investigates any issues, and works towards a resolution Makes changes to the patient schedule as necessary Presents contracts to patients, coordinates payment arrangements and/or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment Communicates office supply requirements to the Practice Director for monthly supply order   Your special skills: We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: Ability to establish and maintain good working relationships with patients and coworkers Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required Six (6) months as a Smile Doctors Front Desk Coordinator I Bilingual a plus, but not required   The Perks: In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary  Medical, dental, vision and life insurance  Short and long-term disability coverage  401(k) plan  2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members    Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.   Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.   Pay Range: $23.00 - $25.00