Account Manager - 18397

Employment Type: Full time, independent contractor
Work Model: Remote
Work Hours: US work hours  ​​​​​​(6 am Pacific Time)

The Account Manager drives new revenue by consulting with customers on infrared heating solutions and owning the full sales cycle—from lead qualification through post-sale experience.

This role is accountable for consistently generating and closing new business. While primarily responsible for converting warm inbound leads, the Account Manager is also expected to contribute to new opportunity generation through follow-up, referrals, and light outbound efforts.

Responsibilities include identifying upsell opportunities within the existing customer base, promoting referral and incentive programs, securing product reviews, communicating sales and promotions, supporting customers when needed, and coordinating a seamless handoff to internal teams and vendor partners to ensure an exceptional customer experience.

Over time, this role may evolve to include sales process optimization or team leadership as the company scales.

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• Own inbound and outbound sales conversations via phone, email, and video

• Qualify leads and uncover customer needs across residential and commercial applications

• Educate prospects on infrared heating technology and product benefits

• Prepare estimates, specifications, and proposals

• Close deals and consistently achieve individual revenue targets

• Maintain a strong, healthy pipeline of qualified opportunities

• Manage opportunities from first contact through signed agreement

• Ensure accurate forecasting and pipeline visibility

• Follow and continuously improve defined sales processes

• Collaborate with operations and fulfillment teams to ensure clean handoff post-sale

• Build rapport and credibility with key buyer profiles (gym and yoga studio owners, architects, designers, contractors, electricians, homeowners)

• Identify patterns, objections, and insights from sales conversations to improve messaging and conversion

• Represent the voice of the customer back to the business

• Accurately document all sales activity in CRM systems

• Maintain high responsiveness and professionalism in a fully remote environment

• Participate in training, coaching, and process improvement initiatives

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• 2–4 year degree in business or related field

• 2–5 years experience in both inbound and outbound sales with direct closing responsibility

• Proven success in a sales-focused role; comfortable owning a number and being accountable to results

• Strong consultative selling, discovery, and presentation skills

• Clear, confident communicator (written and verbal)

• Organized, disciplined, and effective in a remote environment

• Team-oriented with a track record of collaboration, accountability, and goal achievement

• High integrity, strong work ethic, and bias toward action

• Self-motivated, competitive, and resilient with a positive, growth-oriented mindset

• Detail-oriented with high proficiency working with numbers

• Proficient in MS Office or equivalent tools

• Experience with CRM systems or custom sales software

• Technical or solution-based selling experience

• Electrical, construction, or building-related industry exposure

• Experience selling higher-consideration or consultative products

• QuickBooks experience