Account Manager (Amazon) - 19255

Amazon Account Manager

Remote

Full-Time
Monday–Friday
9:00 AM – 5:00 PM EST

We are a fast-growing Amazon-focused eCommerce agency supporting mid-market and high-growth consumer brands across Seller Central and Amazon Advertising. Our team manages multiple client accounts with a strong emphasis on retention, performance, and strategic growth.

We are looking for a highly organized, client-facing Amazon Account Manager who understands both Amazon operations and Amazon advertising, and can confidently serve as the bridge between clients and internal execution teams.

This person will act as the primary point of contact for brands, ensuring smooth communication, strong relationship management, and operational excellence across multiple accounts.

• →Serve as the primary point of contact for assigned Amazon brand accounts
• →Manage client communication regarding account performance, requests, updates, and concerns
• →Translate client needs into clear internal action items for PPC Specialists and Strategists
• →Present campaign performance updates and advertising insights to clients
• →Coordinate cross-functional execution between internal teams and client stakeholders
• →Maintain strong organization across multiple accounts and priorities simultaneously
• →Monitor account health and proactively identify growth opportunities or risks
• →Ensure timely follow-up on client requests and deliverables
• →Support retention efforts through excellent service and strategic communication

• 3+ years of Amazon account management experience
• Strong understanding of Amazon Seller Central
• Strong understanding of Amazon Advertising (Sponsored Products, Sponsored Brands, DSP familiarity is a plus)
• Prior agency experience strongly preferred
• Excellent written and verbal English communication skills
• Strong client-facing presentation skills
• Exceptional organizational and project management ability
• Experience managing multiple accounts simultaneously
• Comfortable handling accounts ranging from $25K/month to $400K+/month in ad spend

• Naturally organized and detail-oriented
• Strong communicator with executive presence
• Able to manage multiple priorities without losing visibility
• Strong problem solver who can think proactively
• Calm under pressure and highly accountable
• Understands client retention and relationship management