[CG] Sales Development Representative (South Africa) - 63204414511

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  Respond to all inbound leads from Instagram ads, Google SEO, Google Ads, website forms, and referrals

   

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  Make 100–150 calls per week (warm leads only)

   

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  Target 50–60% pickup rate and ~60% show-up rate for booked calls

   

• Schedule evaluations and ensure smooth handoff to the appointment center

   

• Conduct morning outreach, midday SMS follow-ups, and evening call blocks to align with U.S. working professionals

   

• Maintain consistent, empathetic communication with prospects

   

• Maintain accurate records in GoHighLevel (CRM)

   

• Communicate with internal appointment center via Slack

   

• Make calls using OpenPhone (VOIP)

   

• Excellent spoken and written English — cultural communication alignment with U.S. clients is essential

   

• Experience in sales development, lead qualification, or appointment setting

   

• Proficiency with CRM tools (GoHighLevel experience is a plus)

   

• Comfortable navigating Slack, VOIP systems, and SMS outreach

   

• Ability to manage high outbound volume and structured follow-up cycles

   

• Warm, empathetic communication style that resonates with U.S. clients (especially adults 30–50 in chronic pain)

   

• Pleasant phone presence and strong interpersonal instincts

   

• Consistent, proactive follow-up skills without sounding pushy

   

• Organized, detail-oriented, and reliable with time-blocking and task tracking

   

• Self-driven and capable of working independently in split shifts

   

• 1–3 years experience in sales development, appointment setting, or client outreach

   

• South Africa–based candidates strongly preferred (best alignment with communication expectations)

   

• Comfortable with high call volume, structured metrics, and fast-paced work

   

• Tech-ready with reliable internet and basic headset/PC setup

   

• Increases conversion of incoming warm leads driven by rising ad spend

   

• Ensures prospective clients receive professional, timely communication

   

• Frees clinical leadership to focus on client care and growth

   

• Directly expands the online and in-person client base

   

• $10 for every new client who shows up to the $67 first-session evaluation

   

• $25 additional bonus for each client who converts to ongoing care (paid-in-full)

   

This structure rewards quality follow-up and strong client communication.