Sales Representative - 18097

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Role:  Sales Representative

Priority Location: South Africa

Working Hours: 40 hours per week, overlapping UK hours, some evening & weekend flexibility preferred

Salary Range: $1200 - $2000 USD per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract: Independent Contractor 

Type of job: Remote

About the Company:

My client is a multi-award-winning luxury cosmetic dental practice with two UK locations. The practice generates £300k–£500k per month from approximately 15 new patients, with treatment plans ranging from £5k to £45k (average case value: £14k).

We are a brand-led, ethically grounded business delivering 5★ quality cosmetic dentistry. Many of our patients have considered treatment for over a year before reaching out — this is a high-trust, high-value, emotionally significant purchase.

We are growing quickly and looking for someone exceptional to join our team as soon as possible.

About the Role:

This is a consultative virtual sales role focused on converting inbound enquiries into high-quality virtual consultations and guiding patients toward in-person appointments where appropriate.

This role is most comparable to luxury sales environments such as:

• High-end watches
• Holiday homes
• Luxury retail
• Premium aesthetic or healthcare services

You will:

• Call interested patients who submit website enquiries
• Conduct virtual consultations (via Zoom)
• Explain our unique approach to 5★ cosmetic dentistry
• Book qualified patients into virtual and in-person consultations

This is not a pushy sales role.

Our style is warm, consultative, and ethical. We never oversell. We sometimes advise patients that we are not the right clinic for them.

Think less “salesperson” and more “trusted advisor” or “luxury concierge.”

Key Responsibilities:

• Call inbound leads quickly after enquiry submission
• Conduct virtual consultations with prospective patients
• Book qualified patients into free virtual consultations
• Convert virtual consultations into paid in-person appointments
• Respond to patient emails and WhatsApp messages
• Make outbound follow-up calls when needed
• Support appointment scheduling and changes
• Maintain detailed records in HubSpot CRM
• Use Superchat for communication management
• Conduct consultations via Zoom
• Collaborate closely with the UK-based team

Required Qualifications & Skills:

• 2+ years experience in luxury sales (virtual or in-person)
• Strong verbal communication skills
• Comfortable discussing high-ticket services (£5k–£45k)
• Experience delivering 5★ client service
• Ability to quickly learn clinical information (training provided)
• Experience using CRM systems (HubSpot preferred)
• Comfortable with Zoom and digital communication tools

Preferred Qualifications & Skills:

• Background in luxury retail, hospitality, property, or premium services
• Experience selling considered purchases
• Strong emotional intelligence
• Ethical decision-making skills
• Calm, confident, brand-aligned personality

• Ideally 40 hours per week
• Must have availability overlapping UK hours
• Some evening and weekend flexibility preferred (when most convenient for patients)

Training & Development:

No prior dental experience is required.

We provide:

• Structured clinical knowledge training
• Ongoing mentoring and support
• Advanced sales and communication training
• Exposure to some of the UK’s most renowned cosmetic dentists

Why Join Us:

• Work with a leading luxury cosmetic dental brand
• Join a fun, friendly, high-performance team
• Be part of a values-driven and ethical business
• Participate in a revenue-aligned bonus scheme

Success Metrics:

You will be measured on:

• Quality of virtual consultations booked
• Conversion rate from virtual → paid consultations
• Overall contribution to monthly practice revenue

Paid consultations convert into treatment at 70–90%.

Importantly, this role participates in a group bonus structure tied to total monthly revenue, ensuring team alignment and preventing unqualified bookings.