Office Manager

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

 

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

 

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Sophos is seeking a dedicated and experienced Office Manager to join our Global Workplace Solutions (GWS) team, based in Dallas, Texas. This position is responsible for supporting the effective operation of our local office by managing services, equipment, space, and workplace processes that contribute to a safe, efficient, and engaging environment for employees. 

This hands-on, multi-disciplinary role includes oversight of office operations, vendor coordination, health and safety practices, and business continuity support. The role is customer-facing and requires strong communication, organization, and service delivery skills. 

As the primary contact for all office-related matters in Dallas, you will work closely with internal teams and external service providers to ensure the workplace aligns with employee needs and company standards. You will focus on optimizing office operations, enhancing the employee experience, and contributing to operational efficiency and cost control.

• Oversee daily site operations and workplace experience for employees.
• Maintain the cleanliness, organization, and general upkeep of the office, including shared spaces such as kitchens, refrigerators, and conference rooms.
• Manage recurring office services and supplier relationships, including snack deliveries, plant maintenance, shredding services, office supplies, printing materials, and shipment coordination.
• Collect, scan and route mail to the appropriate department.
• Communicate with building management and workplace service providers regarding access, maintenance issues, and other facility-related requests.
• Support employee onboarding and offboarding by coordinating items such as building access, Wi-Fi credentials, parking setup, email distribution lists, and termination notifications.
• Process administrative and operational requests, including purchase orders, invoice approvals, budget tracking, and cost center coordination for office-related expenses.
• Assist with regular month-end meetings by coordinating catering, preparing meeting rooms, and ensuring room setups are ready in advance.
• Coordinate with building management for shared systems, fire safety drills, and compliance matters affecting the broader facility.
• Monitor and manage performance of planned preventative maintenance (PPM) and reactive work for systems within our space
• Maintain documentation to support compliance with OSHA, fire code, and local municipal requirements.
• Coordinate employee moves, furniture changes, and space utilization reviews.
• Maintain emergency response protocols and participate in site-level incident response.
• Keep the internal GWS Hub and facilities-related materials current and relevant for local staff.
• Support environmental, health, and safety (EHS) initiatives in coordination with internal stakeholders.
• Provide cross-functional support for sales, marketing, office logistics, and administrative projects as needed
• Administer facility-related purchase orders, vendor invoices, and cost tracking.
• Ensure spend aligns with budget expectations and highlight variances or cost-saving opportunities.
• Work with leadership to contribute to the Dallas budget planning process.
• Participate in supplier selection, contract renewals, and supplier performance reviews.
People Responsibilities
• Foster strong working relationships with internal teams, service partners, and building management.
• Act as the primary point of contact for Dallas workplace-related questions or issues.
• Champion a responsive and customer-focused culture.
• Contribute to internal communications and change management for workplace updates or disruptions.
• Participate in periodic regional reporting and team alignment meetings.

• First Aid training (e.g., First Aid/CPR) required or willingness to obtain.
• Facilities certification (e.g., BOMI, IFMA, FMA) is an asset.
• Familiarity with applicable Texas building codes and local city permitting requirements.
• 3–5 years of experience in facilities or workplace operations within a corporate or commercial office setting.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams).
• Ability to work independently while collaborating effectively across teams
• Excellent written and verbal communication skills, with the ability to work effectively with employees, vendors, and external service providers.
• Strong vendor management skills across both hard and soft services.
• Demonstrated ability to manage projects, service contracts, and day-to-day workplace operations.
• Excellent communication and organizational skills with attention to detail.
• Comfortable working independently, managing multiple priorities, and responding to facility-related escalations.

 

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At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

 

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

 

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

 

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos