Internship Business Development & Customer Success B2B SaaS

Join the Future of Retail with Spacewise!
Spacewise is an innovative proptech startup headquartered in Zurich, transforming the way commercial landlords manage, market, and rent their spaces online with a cutting-edge property marketing and leasing platform. We also operate the leading marketplace for pop-up and promotional spaces.

We enable brands to easily discover, evaluate, and book the ideal locations for activations, events, and pop-ups. At the same time, we empower landlords with intuitive tools to manage their portfolios efficiently. Trusted by major players such as Migros, Coop, Swiss Post, and Wincasa, Spacewise supports activations for some of the world’s most recognized brands.

Are you passionate about Retail, Real Estate, Marketing, and Live Communication? If so, our internship in Business Development & Customer Success could be the perfect fit for you!

In this role, you will work at the heart of our growth, supporting our core business functions and collaborating directly with leadership to drive projects forward both in Switzerland and internationally. You will be a key player in ensuring our clients not only join us but thrive and grow with our solutions.

• Strategic Support: Work directly with the CEO and Sales team on new business initiatives and customer projects across Switzerland and abroad.
• Client Onboarding & Growth: Support the Customer Success team in onboarding new clients, driving platform adoption, and identifying expansion opportunities within existing accounts.
• Customer Support: Serve as a reliable point of contact, providing high-quality service and troubleshooting support to ensure client satisfaction.
• Core Operations: Actively support Business Development, Account Management, and day-to-day Customer Success activities.
• Strategic Projects: Contribute to high-level strategic initiatives and help refine our internal processes.
• Communication & Reporting: Prepare professional presentations and data-driven reports for the Board of Directors, clients, and partners.
• Market Intelligence: Conduct research on market trends in Retail and Real Estate to support sales pitches and business cases.

You are highly organised, detail-oriented, and enjoy turning plans into action. Ideally, you bring:

• Drive & Mindset: You are highly motivated, thrive in fast-paced environments, and love diving into new tools and topics.
• Customer-Centric: You enjoy interacting with clients, possess strong empathy for user needs, and are confident communicating over the phone.
• Tech-Savvy: You are digitally native, solution-oriented, and not afraid to tackle complex technical or operational problems.
• Experience: You have initial practical experience in the online sector, ideally in Customer Service, Sales, or Project Management.
• Education: You hold a relevant Bachelor’s degree (e.g., Business Administration, Marketing, or Law).
• Languages: You are a native German speaker with fluency in English. Proficiency in French is a strong plus.