Senior Account Manager (Remote)

Spectrum One is a strategic engineering partner for high-growth startups and established corporations. Since 2015, we have helped our clients raise over $150M in funding. We are a profitable business with consistent double-digit year-over-year growth.

We are looking for a highly experienced Senior Account Manager to manage and strengthen relationships with U.S.-based clients. This role is ideal for someone with excellent communication skills, and proven experience handling enterprise-level or high-value accounts.

We are seeking a senior-level Account Manager to serve as the primary point of contact for clients and maintain strong, long-term relationships.

You will manage client communication, coordinate with internal teams, handle escalations, and ensure exceptional client service throughout the engagement lifecycle.

This role requires professionalism, strong stakeholder management skills, and confidence communicating with U.S.based executives and decision-makers during ET hours.

Serve as the primary point of contact for assigned client accounts

Build and maintain strong client relationships and trust

Lead client meetings, status updates, and communications

Manage client expectations and ensure timely follow-ups

Coordinate with internal teams to ensure smooth project delivery

Handle client concerns, escalations, and issue resolution professionally

Maintain organized account documentation and communication records

Identify opportunities for account growth and long-term retention

Communicate confidently with U.S.-based stakeholders and executives

Excellent spoken and written English with a strong American accent

Proven experience in senior-level account management or client success roles

Experience handling enterprise or high-value accounts

Major plus: experience working with clients such as Accenture or similar companies

Strong communication, stakeholder management, and relationship-building skills

Highly organized, proactive, and detail-oriented

Ability to manage multiple accounts simultaneously

Tech, SaaS, or software industry experience is a plus

Experience working with enterprise or Fortune 500 clients

Background in tech, SaaS, consulting, or digital services

Experience using CRM or project management tools

Strong presentation and executive communication skills

Must be available to work during US hours (ET)