Receptionist

Spire Bristol Hospital are currently looking to recruit an experienced Receptionist to join the team on a Part Time and permanent basis. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. 

• →Welcoming patients, supporting with check in using an electronic tablet.
• →Ensuring accuracy of information and updating as required
• →Directing patients, consultants and visitors, to the hospital in a warm, professional and caring manner. 
• →Answering in coming phone calls 
• →Various admin and data entry tasks
• →Booking appointments 
• →Sorting incoming post
• →Managing lost property
• →Issuing  including badges for visitors, booking taxis.
• →Responsible for health and safety aspects including, supporting in fire evacuations and emergencies 
• →Supporting clinical staff 

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment 
• Experience with information management systems
• Switchboard experience 

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.