Inside Sales Representative - Warehouse

Inside Salesperson - Warehouse 

Provides sales support services to customers by displaying product knowledge, a willingness to solve service questions, and preparing orders for walk-in customers and phone in orders.

Primary Functions

   •    Sells products and services to customers over the telephone and assist walk-in customers by picking orders from warehouse and loading purchases.
   •    Provides pricing, delivery and product information as directed by supervisor.
   •    Arranges and follows up repairs and returned merchandise, acting as an "agent" for the customer.
   •    Assist outside salesmen with customer service and product information as requested.
   •    Provides back-order and warranty information.
   •    Assist walk-in customers by preparing orders and may assist in the loading of purchases.
   •    Follows through on customer inquiries and complaints.
   •    Become familiar with all products and services provided.
   *    Any other duties the supervisor feels necessary to fulfill the objectives of the company

Additional Functions

   •    Assists in annual inventories or other inventories.
   •    Attends company, department or individual training or meetings to include but not limited to product knowledge, vendor information or safety.
   •    May assist in the training of new inside sales personnel.
   •    Maintains store appearance through directed housekeeping activities.
   •    Assist counter sales, inventory control and other department's personnel as required.