Senior Solutions Engineer

Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure.

We're looking for a Senior Solutions Engineer to serve as the elite escalation point between our Global Operations Center (GOC) and our Core Engineering teams. You are the technical backstop for our most sophisticated customers teams training large models who cannot afford a single hour of downtime.

You'll own the problems that go beyond runbooks, sitting at the intersection of customer success and engineering: resolving the hardest technical blockers and translating those findings into a more resilient product. If you're an engineer who loves the detective work of kernel-level debugging and high-performance networking, and who also thrives in the high stakes environment of customer-facing resolution, this is your role.

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• • Prior experience in a customer-facing engineering role (e.g., Solutions Engineering, Technical Support Engineering).

  • Experience in high-uptime environments where 24/7/365 availability is required.

TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law.

TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact accomodations@tensorwave.com.

All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law.

Where permitted by law, employment may be contingent upon the successful completion of a job-related background check.

By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.