Shipping Department - Operations Assistant - 1st Shift

The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich American history. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools helped build America for more than two hundred years. You can learn more about our history here.

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools. Our leading global brands are sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. To learn more about out business lines, visit our website: https://www.homebyames.com/en-us/. 

Our Shipping Department - Operations Assistant plans and coordinates Outbound shipments to customers. Waving orders, building shipments, routing TL/LTL shipments to carriers, scheduling pick up appointments, and meeting customer required shipment dates.

Our distribution center is located in Carlisle, PA.   

Responsible for building and routing shipments with special attention given to customer specific requirements.

Responsible for coordinating carrier pick up appointments according to customer/carrier required shipment dates.

Monitor Outbound shipments to ensure timely carrier pick up and communicate to customer service/sales teams accordingly.

Collaborate with internal and external customers regarding Customer order status and or new shipment requests.

Maintain and store all required documents.

Update best practice documents, relative to assigned customer accounts.

Assist in other logistical processes per business necessity.

Follows all policies and procedures, best practices.

Other duties as assigned.

1-year related experience and/or training; knowledge of order processing systems, WMS systems, and Microsoft office.

High school diploma or general education degree (GED).

Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. Sitting in front of a PC for extended periods of time.

While performing the duties of this job, the associate may need the ability to lift and carry up to 20bs. On a rare occasion, may be required to lift up to 30 lbs. assisted.

The AMES Companies will only employ those who are legally authorized to work in the United States.  The Company does not currently sponsor immigration visas for this role.