Inside Sales Representative - Coldwater Area

We partner with manufacturers across the Coldwater area seeking Inside Sales Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

• →Resolve customer issues and escalate when needed.
• →Track sales activity and report to the sales manager.
• →Answer incoming customer calls and emails about products and orders.
• →Prepare and send quotes to customers based on their specifications.
• →Follow up on open quotes to close sales.
• →Process customer orders and enter them into the system.
• →Coordinate with production and shipping to meet delivery dates.
• →Maintain customer records and update contact information.

• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.

• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.
• Associate or bachelor's degree in business or related field.

Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic - they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search - market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.