Executive Assistant & Sales Coordinator (Decorative Lighting / Interiors / Production-Based Environment)

South AfricaRemotemid

Executive AssistantAdministration & Office Support

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Quick Summary

Overview

Salary: $900 with 10 days of PTO monthly accumulated. This is a full-time, embedded role for a highly capable Executive Assistant & Sales Coordinator with proven experience in decorative lighting, interiors, design, manufacturing, or bespoke production environments.

Technical Tools

Executive AssistantAdministration & Office Support

Salary: $900 with 10 days of PTO monthly accumulated.

This is a full-time, embedded role for a highly capable Executive Assistant & Sales Coordinator with proven experience in decorative lighting, interiors, design, manufacturing, or bespoke production environments.

You will act as the operational backbone of the business, managing day-to-day operations, driving the order lifecycle, supporting sales, and ensuring an exceptional client experience. This role requires someone who understands the nuances of a production-led business and can step in with confidence from day one.

This is not a role for someone who needs direction at every turn. It is for someone who is commercially aware, operationally strong, and able to think ahead, take ownership, and execute.

Responsibilities

~1 min read

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Taking full ownership of daily operations and administration across the business
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Acting as the primary point of contact for clients via phone, email, and WhatsApp — maintaining a high level of responsiveness and professionalism
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Managing the full order lifecycle from confirmation through to delivery, ensuring timelines are met and issues are proactively addressed
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Supporting and driving the sales process — following up on quotes and leads, nurturing client relationships, converting enquiries, and identifying upsell opportunities
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Building strong, long-term client relationships that lead to repeat business and referrals
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Coordinating production workflows, suppliers, and timelines within a bespoke or made-to-order environment
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Assisting with product costing, pricing structures, and custom specifications
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Identifying inefficiencies and implementing process improvements without being prompted
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Building and maintaining systems that support organisation, visibility, and scalability
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Communicating consistently with the CEO via WhatsApp — staying aligned on priorities, updates, and business activity at all times
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Operating as a trusted right-hand to the CEO, supporting both operational and commercial priorities