Leasing Consultant (Affordable) - Portland

Learn more about Thrive Communities here: www.thrivecommunities.com

• 1+ year working in customer service 
• 1+ year prior sales or leasing experience
• Basic computer skills with the ability to learn/navigate software systems
• Familiarity with affordable housing programs such as LIHTC, MFTE, Section 8 preferred
• Prior experience in property management or similar industry is a plus
• NALP Certification, or other NAAEI credential, is a plus
• Yardi/CRM and OnSite experience is a plus

• 100% in-person position. Must be available to be physically present at sites being supported.
• Stand, walk or sit alternatively depending on the specific needs of the day.
• Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.
• Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
• Prolonged periods of sitting at a desk and working on a computer.
• Occasional need to perform the following physical activities:
  • Bend/Stoop/Squat
  • Climb stairs
  • Push/Pull
  • Reach above shoulder
• Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
• Works both indoors (majority of the time) and outdoors in all weather conditions.
• Ability to effectively communicate in person, via phone, and through virtual platforms.

• Highly detail oriented with the ability to provide accurate and timely reports and information. 
• Comfortable working in a fast-paced, customer service-oriented environment. 
• Strong understanding of industry terms.
• Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.
• Ability to de-escalate conflict and remain calm and courteous at all times.
• Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
• Respectful and understanding of diverse, cultural and socio-economic backgrounds.
• Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
• Performs duties under pressure and with the ability to meet competing deadlines.
• Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.
• Exercises strong problem-solving skills.
• Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
• Strong time management, organizational, and prioritization skills.
• Strong attention to resident satisfaction and retention.
• Ability to read, write, speak and comprehend English using correct grammar and punctuation.

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process, please contact hr@thrivecommunities.com.

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.