Forex CFD Account Manager (Fintech)

Forex CFD Account Manager (Fintech)

Location: New South Wales and Melbourne, Australia

Employment Type: Full time

Salary: $70,000 - $80,000

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

As an account manager at TMGM, your primary focus will be driving sales for our products and services with a potential earning of $70K-$80K at your first year. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

·       Assist in driving sales by promoting and selling TMGM's products and services.

·       You can independently use your strong sales skills to identify and generate client pipelines.

·       Build and nurture relationships with clients to foster long-term partnerships.

Client Service:

·       Deliver exceptional customer service across various communication channels to ensure client satisfaction.

·       Please respond quickly and professionally to client inquiries and resolve issues effectively.

·       Collaborate with internal teams to ensure the delivery of high-quality services to clients.

Performance and Goal Orientation:

·       Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.

·       Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.

·       Strive to achieve team and individual metrics, contributing to overall success.

• We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills.
• Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
• Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
• Excellent overall communication abilities, including modifying approaches to suit various audiences.
• Proficiency in English, any other Asian languages, Mandarin/Thai/Vietnamese/Malay/Indonesian/ Filipino language are highly preferred.
• Strong knowledge of financial markets, trading platforms, and related products.