Regional Sales Manager

It's an exciting time to be at OSL Retail Services. As a people-focused organization, we partner with some of North America's most recognized brands to deliver exceptional customer experiences and business results. Our commitment to innovation, operational excellence, and an entrepreneurial spirit continues to fuel our growth and create exciting career opportunities for our people.

At OSL, culture is our foundation. Passionate employees, exceptional customer experiences, and long-term client partnerships are built on a foundation of integrity, accountability, collaboration, and respect.

We are currently seeking a dynamic and results-driven Regional Sales Manager to lead Mediacom's Direct Sales operations across an assigned multi-market region.

Reporting to the Director of Sales, the Regional Sales Manager is responsible for driving market growth, developing high-performing leaders, optimizing field execution, and delivering exceptional business results. This role provides leadership to multiple Area Sales Managers and their respective Direct Sales teams.

• Competitive base salary plus performance-based bonus structure
• Leadership development and executive coaching opportunities
• Clear pathways for advancement into senior leadership roles
• Opportunity to lead a large-scale, high-growth telecommunications sales operation

• Award-winning workplace recognized for employee engagement and growth
• A collaborative, performance-driven leadership team
• A people-first culture focused on development, accountability, and recognition

• Drive customer acquisition, revenue growth, and market penetration across your assigned region
• Lead and develop multiple Area Sales Managers and their field sales organizations
• Own, monitor, and analyze regional performance against sales targets and key performance indicators (KPIs), including revenue, customer acquisitions, appointments, close rates, cancellations, chargebacks, territory productivity, quality metrics, and operational objectives.
• Establish action plans to address performance gaps and capitalize on growth opportunities
• Ensure consistent execution of sales strategies and operational standards across all markets

• Coach, mentor, and develop Area Sales Managers through regular field visits, business reviews, and leadership development planning
• Promote strong customer experience by ensuring sales representatives accurately communicate Mediacom products, services, pricing and expectations while maintaining established sales quality standards.
• Build leadership bench strength through succession planning and internal talent development
• Recruit, interview, onboard, train, develop and retain a team of sales representatives, creating a cohesive and accountable sales team focused on achieving and exceeding established sales goals.
• Lead performance management, employee coaching, and development conversations
• Foster a culture of accountability, recognition, engagement, and continuous improvement

• Optimize regional execution through standardized sales processes, best practices, and operational discipline
• Conduct regular business reviews focused on performance trends, market opportunities, and strategic priorities
• Ensure compliance with company policies, operational procedures, and customer experience standards
• Partner with cross-functional teams including Recruiting, Training, Operations, HR, and Finance to support business objectives
• Oversee forecasting, workforce planning, and territory management activities

• Act as a strategic partner to Mediacom stakeholders within the region
• Provide market intelligence regarding competitive activity, customer trends, pricing, and product adoption
• Deliver accurate sales forecasting, reporting, and business analysis
• Support client presentations, performance reviews, and strategic business planning initiatives
• Ensure successful implementation and execution of regional growth initiatives

• 5+ years of sales leadership experience, including managing multiple sales leaders and large field organizations
• Proven success leading residential customer acquisition, direct sales, telecommunications, or door-to-door sales programs
• Demonstrated experience driving aggressive growth targets across geographically dispersed markets
• Strong track record of developing leaders, building high-performing teams, and improving organizational performance
• Exceptional coaching, communication, and relationship-building skills
• Strong analytical and business acumen with the ability to translate data into actionable strategies
• Experience managing multiple priorities within a fast-paced, high-growth environment
• Strong planning, organizational, and problem-solving capabilities
• Ability to influence stakeholders at all levels; client partners and leadership

• Telecommunications or connectivity-industry leadership experience strongly preferred
• Direct Sales, Door-to-Door (D2D), or Field Sales leadership experience preferred
• Post-secondary degree or diploma in Business, Sales, Management, or a related discipline considered an asset
• Experience managing multi-market or regional sales operations preferred

• Valid driver's license and access to reliable transportation
• Willingness to travel extensively throughout the assigned region, including overnight travel as required
• Flexibility to work various schedules including evenings and weekends when business needs require
• Ability to support field teams in outdoor environments and varying weather conditions
• Must be legally authorized to work in the United States

• Deliver consistent regional sales growth and market share gains
• Build and develop high-performing Area Sales Managers and sales teams
• Drive operational excellence and accountability throughout the region
• Enhance customer acquisition performance while maintaining quality standards
• Strengthen client relationships and become a trusted business partner
• Create an engaged, winning culture that attracts, develops, and retains top talent

At OSL, we believe great leaders create great teams. We invest in our people through leadership development, coaching, recognition, and career growth opportunities designed to help every employee reach their full potential.

Our Area Sales Managers play a critical role in shaping the employee experience, driving business results, and developing the next generation of sales leaders.

Whether your goal is to grow into senior leadership, maximize your earning potential, or build a long-term career with a best-in-class organization, OSL provides the tools, training, and support to help you succeed.