Strategic Account Manager, Public Sector

United StatesRemoteFull Timemid

SalesAccount Manager

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Quick Summary

Overview

About Virtualitics Virtualitics is the category leader in AI-native readiness applications for defense, government, and critical infrastructure.

Technical Tools

SalesAccount Manager

Virtualitics is the category leader in AI-native readiness applications for defense, government, and critical infrastructure. Founded on a decade of Caltech research in partnership with NASA/JPL, we are led by scientists, strategists, and servicemembers united by a single mission: to solve the world’s most complex, mission-critical challenges with AI.

Our Readiness AI solutions deliver operational certainty — giving leaders and operators a clear picture of what’s ready, what’s at risk, and what to do next. By identifying risks early, diagnosing root causes, and recommending prioritized actions with transparent, explainable AI, we help organizations move from data complexity to decision advantage.

Behind that impact is relentless innovation. Inventors at heart, we hold 15+ U.S. patents and are leading the shift toward agent-driven readiness. But what truly sets us apart is our culture — relentless about results, grounded in transparency, and driven by compassion for the mission and the people it serves.

If you’re motivated by impact, inspired by technical depth, and ready to build AI that performs where it matters most — you’ll find your mission here.

Virtualitics is seeking a dedicated and experienced Strategic Account Manager to join our Public Sector team. This is a critical role focused on post-sales success, responsible for ensuring maximum value realization, retention, and growth within our most important government accounts. The primary mission of this role is to secure 100% customer retention and achieve zero churn across our most strategic contracts. The ideal candidate will be a trusted advisor to our clients, a passionate customer advocate, and a skilled relationship manager with a proven track record of managing and growing large, complex Federal accounts.

8-10+ years of experience in a customer-facing role such as Strategic Account Management, or Federal Sales, with a focus on post-sales and renewals.

A proven and demonstrable track record of achieving near-100% retention and renewal rates with large, strategic enterprise or government accounts.

Deep experience managing complex Federal/DoD contracts and navigating the government procurement and renewal process. Ability to drive conversation with customers around renewal path with color of money, time lines, risk mitigation.

Exceptional interpersonal and communication skills, with the ability to build rapport and credibility with senior government leaders and C-level executives.

A strategic mindset with strong problem-solving skills and the ability to act as a trusted advisor to clients.

Familiarity with the enterprise software landscape, particularly in AI/ML, data analytics, or business intelligence.

What We Offer

~1 min read

At Virtualitics, you’ll join a high-performance team of scientists, strategists, and servicemembers building AI that operates in the world’s most demanding environments. The problems we solve matter — and so does the opportunity to grow while solving them.

You’ll have meaningful ownership from day one, with the ability to accelerate your career alongside a company scaling rapidly in national security and critical infrastructure.

We offer highly competitive compensation, meaningful equity participation, and fully paid medical, dental, and vision coverage for you and your dependents. Our benefits also include unlimited PTO and flexible work arrangements, with remote flexibility and hybrid options for team members based in the Los Angeles or Washington, DC areas.