TPA Administrative Assistant (1 year contract)

WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.

Since launching in 2018, WhiteCoat’s digital platform powers a wide range of services including tele- and in-person consultations, as well as medication fulfilment and diagnostic testing, across primary, specialist and allied care.

With a focus on the B2B space, WhiteCoat has forged strategic partnerships with the region’s leading insurers, corporates and care providers, to provide accessible and affordable high-quality care to its users.

The Group currently has offices in Singapore, Indonesia, Malaysia and Vietnam. For more information on WhiteCoat, please visit https://whitecoat.global. 

We are looking for a TPA Administrative Assistant to assist the administrative work for the team. This role will be based in Kuala Lumpur.

• Claims Management: Process, review, and adjudicate medical claims, including handling adjustments, discrepancies, and ensuring compliance with policy terms.

• Billing & Invoicing: Prepare, verify, and reconcile billing statements and invoices with healthcare providers and corporate clients.

• Provider & Partner Support: Respond to queries from clinics and partners in administrative related issues in a timely manner. 

• Data & Documentation Management: Maintain accurate records of claims, billing, and member information within internal systems for audit and reporting purposes.

• Ensure timely and accurate input of claims and billing data

If you believe you have what it takes for this role, click ‘Apply’ and  join us on our journey to make a positive impact on the lives of people through innovative healthcare solutions!