Internet Sales Specialist - Scorpion Harley-Davidson

Harley-Davidson Job Opportunity — Live the Legend. Lead the Ride.

Location: Chandler, AZ |  Department: Sales |  Employment Type: Full-Time

Few brands in the world evoke the passion, freedom, and raw power of Harley-Davidson. As part of RideNow Powersports—the nation’s premier powersports network with over 50 locations nationwide—our Harley-Davidson dealerships aren't just retail stores; they are the heart of the riding community. From the unmistakable rumble of V-Twin engines to iconic apparel, custom gear, and top-tier service, we live and breathe the Harley-Davidson lifestyle every single day.

Are you ready to turn your passion into a high-octane career? Harley Davidson-RideNow Group is seeking a sharp, driven Internet Sales Specialist to join our fast-paced team.

In this role, you’ll be at the heart of our online dealership sales operations, managing incoming customer leads, scheduling kept appointments, and connecting riders with the ultimate powersports machines.

• Manage Digital & Online Inquiries: Promptly respond to inbound internet sales leads, customer inquiries, and quote requests through phone, email, and chat systems.
• Drive Showroom Appointments: Build rapport with online prospective buyers, answer product questions, and schedule quality, kept appointments for the sales team.
• Maintain Lead & Pipeline Tracking: Consistently log customer interactions, follow-up schedules, and deal updates within the Dealership Management / CRM system.
• Product & Inventory Expertise: Stay knowledgeable on current motorcycle inventory, specifications, promotions, and financing options to provide accurate detail to riders.
• Cross-Department Collaboration: Work closely with the floor sales management and F&I teams to seamlessly transition digital leads to showroom visits and closed sales.

• Sales or Customer Support Background: 1+ years experience in inside sales, digital lead management, customer service, or retail automotive/powersports sales preferred.
• Strong Communication Skills: Outstanding written and verbal communication skills with the ability to build immediate rapport via phone, email, and text messaging.
• Tech & CRM Proficiency: High comfort with web tools, CRM software, lead management platforms, and multi-line communication software.
• High Energy & Organization: Self-motivated, highly organized, and able to multitask effectively in a fast-paced sales environment.
• Physical Stamina & Agility: Ability to stand for extended periods, along with frequent bending, kneeling, crouching, reaching, and lifting up to 50 lbs.
• Dealership Premises & Safety Awareness: Ability to navigate safely through indoor showrooms, vehicle lots, and service areas while maintaining constant situational awareness ("head on a swivel") around moving motorcycles, customer foot traffic, and displays.
• Loud & High-Energy Environment: Comfort working in a loud, dynamic environment with frequent motorcycle V-Twin engine noise.
• Schedule Flexibility: Willingness to work weekends, evenings, and key event days as needed.

• Screening Requirements: All applicants must pass pre-employment screenings, including a background check, Motor Vehicle Record (MVR) review, and drug test.
• Equal Opportunity Employer: RideNow Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications.