Account Manager

Job Title

Job Description

(key qualifications and foundational training)

(Critical pre-identification foundational competencies. Refer to existent competency frameworks)

Preferably 3+ years applicable industry tenure.

MBA preferred or any similar combination of education and experience.

• Ability to comprehend, analyse, and interpret the most complex business documents.
• Proficient in understanding client requirements and over all Client Relationship Management.
• Maintain strong Relationships with Landlords/ Developers/Building Owners.

Financial Knowledge:

• Conducts financial/business analysis including the preparation of reports.

• Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions.

• Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously.
• Strong negotiating and influencing skills.

• Independently implement real estate plans with an understanding of the client's strategic real estate goals.  Assists with project initiation and scope definition, prioritization of assignments, and adherence to client-driven priorities, commitments, and milestones.
• Concurrently acts as landlord/seller agent and tenant/buyer agent and effectively negotiates the business terms and conditions for a wide variety of commercial real estate products, including land, office, retail and industrial. Supports and recommends initiatives on increased revenue/ management of business leads.
• Coordinates field broker selection and other required resources, subject matter experts, and business partners.  If necessary, facilitates client review and approval of proposed team resources for the purpose of transaction execution.
• Draft and create a large variety of analyses and relevant documents, including but not limited to:  project initiation, market comparable reports, Requests for Proposals (RFPs), proposal comparison packages, letters of intent, and broker's opinions of value. Provides inputs accordingly if required.
• Coordinates the negotiation of sales, Negotiates leases and lease amendments.  Monitors lease expirations.  Negotiates lease renewals within prescribed timeline.  Locates and acquires new properties to meet client's requirements and timeline.  Disposes of surplus properties within prescribed timeline.
• Review, analyze, and interpret financial analysis templates including book and cash flow projections, NPV (net present value), and/or IRR (internal rate of return) financial analyses to enable clients to make more informed decisions.
• Works closely with the firm and/or client's Lease Administration, Project Management, Facility Management, and Finance/Accounting teams to ensure integration between the service lines.
• Monitors and maintains a real estate project tracking system to ensure timely transaction completion.  Prepares reports and makes presentations to relevant parties. Create MIS for local Business Development and tracks competition and supply along with Market intelligence.
• Adheres to all state real estate agency requirements.  Ensures compliance with corporate policies as they relate to identifying and mitigating potential conflicts of interest.
• Responsible for quality and data in terms of overviews / RFPS/ templates/ case studies/ data management for the larger use of other regions as well for client presentations etc
• Resolve landlord-tenant issues/disputes (if required)