Senior Manager, Solutions Engineering, Auth0

• →Proven CIAM Domain Expertise: Substantial presales or architectural background specifically within Customer Identity and Access Management (CIAM), developer platforms, or consumer-facing digital identity ecosystems.
• →Presales Leadership Experience: 4+ years of directly managing and scaling a high-performing technical presales or solutions engineering team within enterprise SaaS.
• →Deep Identity Protocol Knowledge: Strong working comprehension of modern identity protocols and architectures, including OAuth 2.0, OpenID Connect (OIDC), SAML, Passkeys/WebAuthn, JWT, API security, and token management, along with exposure to mobile and web SDK integrations.
• →High-Scale Application Architecture Fluency: Proven ability to navigate large-scale architectural challenges, such as multi-region identity routing, tenant isolation, session management, and compliance standards (GDPR, CCPA/CPRA, HIPAA).
• →Enterprise Sales Acumen: Demonstrated success applying value-based selling methodologies (e.g., MEDDPICC, Command of the Message) to close complex, multi-stakeholder enterprise deals.
• →Executive Presence: Exceptional communication and presentation skills, with a track record of influencing cross-functional executive teams spanning Security, Product, Engineering, and Marketing.

• 12+ years of total technical presales, solutions architecture, or professional services experience in enterprise security or software development.
• Hands-on background in full-stack web/mobile application development, API design, or modern cloud architectures (AWS, Azure, GCP).
• Direct experience competing in or analyzing the broader Identity and Access Management (IAM) and Customer Identity (CIAM) competitive landscape.
• Familiarity with adjacent technologies: Web Application Firewalls (WAF), bot management/fraud detection, Customer Data Platforms (CDP), and CRM ecosystems.

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