Administration Specialist M/F (Seppic Poland)

Warsaw Zlota - Sales - Central Europe Zonemid

SalesAccount Executive

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Quick Summary

Key Responsibilities

Update the prospect and customer database (contacts, opportunities, etc.) in Salesforce Enter customer orders into the information system Processing and follow-up of customer orders,

Technical Tools

SalesAccount Executive

Air Liquide started its operations in Poland in 1995 and currently has more than 420 employees. Since then, we have become a key manufacturer and distributor of industrial, food, specialty and medical gases, steadily increasing our share of the Polish market

Responsibilities

~1 min read

→Update the prospect and customer database (contacts, opportunities, etc.) in Salesforce
→Enter customer orders into the information system
→Processing and follow-up of customer orders, from order entry to customer delivery (in our internal system)
→Process customer inquiries and complaints, and monitor their resolution
→Coordinate Quality or Regulatory requests.
→Enter and process "financial" and "product quality" disputes via complaint forms as well as the resulting "credit notes".
→Participate in commercial prospecting: mailing, sample follow-up, etc.
→Plan and organize meeting logistics for sales representatives
→Prepare support materials for sales meetings (PowerPoint presentations, quotes, brochures, etc.)
→Draft and format commercial documents (letters, activity reports, meeting minutes, etc.).
→Depending on the need, manage a portfolio of Inside Sales
→Direct contact with our clients and vendors (via phone, e-mails)
→Ensure the updating of price offers according to the modalities defined by the sales manager.
→Follow up with customers in case of late payment, and ensure the settlement of invoices in collaboration with the accounting and Supply Chain department.
→Follow the actions decided with the Business Development Managers

#LI-KK1

Higher secondary education in Management Assistant, Commercial, Manager, SAM, MCO.
Independence, curiosity, creativity, reactive
Dynamic, committed, with excellent interpersonal and communication skills, and a strong team spirit.
Ability to prioritize tasks, Results-oriented with multi tasking ability
Proficient Polish and proficient English skills (min. B2), spoken and written
Communicativeness and assertiveness
Customer and solutions orientated
Knowledge of Google docs environment will be an asset