BDC Manager - INFINITI Stuart!

BDC Manager – INFINITI Stuart
Part of Murgado Automotive Group

INFINITI Stuart, a flagship dealership within the prestigious Murgado Automotive Group, is looking for an experienced, energetic BDC Manager who thrives on leading a high-performing team and delivering an exceptional client experience. If you love luxury automotive, coaching people to win, and turning leads into loyal customers, this is your next move.

• Lead the daily operations of the BDC so every lead is worked quickly, professionally, and consistently
• Build and refine processes that drive more quality appointments for both sales and service
• Coach, train, and motivate BDC representatives to hit (and exceed) individual and team goals
• Own the numbers — track KPIs, spot trends, and continuously improve conversion and customer satisfaction
• Partner closely with Sales, Service, and Marketing so leads never fall through the cracks
• Set the standard for how clients are treated from the very first contact

• Proven BDC management experience (automotive preferred)
• Track record of leading a successful team in a fast-paced, high-volume environment
• Strong coaching ability and comfort holding people accountable
• Excellent communication skills and solid CRM proficiency
• Customer-first mindset with a focus on building lasting relationships
• Analytical, organized, and able to turn data into action

• Competitive base salary + performance bonuses
• Full benefits: medical, dental, vision, and 401(k) with company match
• Clear path for growth inside a multi-store, family-owned group
• Modern facility and a collaborative, high-standards culture
• Employee discounts on vehicles, parts, and service
• The chance to represent INFINITI and help shape the client experience at one of South Florida’s premier dealerships

Ready to lead a team that sets the bar for customer engagement?
Apply today and let’s talk about your next chapter with INFINITI Stuart and Murgado Automotive Group.