Sales Manager_Personal Loan_0412_7429_1043730

The Personal Loan Sales Manager is responsible for sourcing, acquiring, and managing personal loan business through branch referrals, customer walk-ins, and local market activities. The role focuses on achieving sales targets, delivering excellent customer service, and ensuring compliance with Kotak Mahindra Bank's policies and processes.

• →Drive personal loan sales through the assigned branch network.
• →Generate leads from existing bank customers, branch references, and external sources.
• →Achieve monthly and annual personal loan disbursement targets.
• →Build and maintain strong relationships with branch staff to increase customer referrals.
• →Conduct customer meetings and explain personal loan products, features, and benefits.
• →Ensure proper collection and verification of customer documents as per bank guidelines.
• →Coordinate with credit, operations, and underwriting teams for smooth loan processing.
• →Maintain high productivity and conversion ratios.
• →Cross-sell relevant banking products wherever applicable.
• →Monitor competition and provide market intelligence to management.
• →Ensure adherence to regulatory and internal compliance requirements.
• →Maintain customer satisfaction and promptly resolve customer queries.