Sales Associate

The position of Sales Associate is responsible for developing new business relationships and serving as the first level of support to existing clients. 

• Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services

• Identify prospective customers and individual organisations to focus on sales activities

• Develop new client relationships via cold calling, the Internet, and trade shows

• In coordination with Sales Management, identify, qualify, develop and close sales opportunities

• Promote and educate clients regarding TransPerfect’s services

• Provide customer support and manage client expectations in liaison with the Production Management Team

• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures

• Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service

• Perform other special projects or duties when required

• Minimum Bachelor’s degree or its equivalent

• Superior written and spoken communication skills in French & English (additional languages are a plus)

• Previous work experience in a high-tech environment

• Familiarity and ability to communicate issues related to web technologies, desktop publishing software, database and network environments, etc.

• Good analytical skills needed to project revenues, monitor budgets and perform other necessary calculations

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Willingness to travel to offsite client or sales meetings