Catering Account Manager

SalesAccount Manager

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Requirements Summary

This position requires the ability to lift up to 50 lbs; this position requires sitting for up to 4 hours at a time

Technical Tools

SalesAccount Manager

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→Serve as the sole point of contact for our onsite eatery client, fostering a long-term relationship built on trust and consistent communication
→ Implement and enforce best practices to streamline operational processes and maintain high standards of service.
→Ensure the client’s needs and expectations are clearly understood and met through proactive communication and follow-ups
→Lead, train and develop the front-of-house team, ensuring exceptional service delivery that aligns with Sifted’s brand values and the client’s expectations
→Helps ensure that portion sizes are standardized and maintained
→Collaborate closely with the Executive Chef and culinary team to address any issues impacting the client experience and execute quality analysis and ensure compliance with food safety and sanitation
→Monitor and manage spending to ensure operations remain within the established budget for the client account
→Prepare regular reports and performance updates for the client, highlighting successes, challenges, and opportunities for enhancement
→Coordinate special events outside of lunch such as breakfasts, afternoon snacks and happy hours and ensure catering orders are distributed and updated clearly for all departments
→Create and post the schedule for hourly FOH personnel
→Assist with management of events equipment, décor, supplies and storage spaces
→Ensure accuracy in signage for menus, ingredients and allergens

Proven experience in account management, client services, or a similar role, within the hospitality or food service industry
Experience with opening corporate dining concepts and creating and implementing processes
Strong interpersonal and communication skills, with the ability to build rapport quickly with clients and team members
Is operationally minded: exhibits strong follow-through on tasks and progress; flexes between a granular attention to detail and big-picture thinking; balances decisiveness and patience in time-sensitive situations
Excellent organizational and multitasking abilities, capable of managing budgets and operational details simultaneously
Energetic, adaptable, and capable of thriving in a fast-paced environment
Comfortable with feedback and eager to learn and grow within the role
Is experienced with Google apps (Gmail, Google Drive), Microsoft Office, Slack

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✓Compensation : starting at $90-95k per year + yearly bonus tied to goal achievement

✓Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in

✓Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.

✓Monthly cell phone usage reimbursement

✓Free lunch during meal service

✓100% mileage reimbursement

✓Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Where is the job

Seattle, United States

On-site at the office

Who can apply

About this job

Pay per year: $90,000–$95,000 a year; 19% below the $114,000 median for Account Manager jobs on Jobera (1,519 salaries).
Who can apply: United States
Posted: Today
Employer: has 41 open jobs on Jobera.