Manager, Learning & Development

Responsible for the establishment and execution of Development plans, to improve the competency of executives and employees, to develop next-generation leaders and key talents.

Strategic Ownership & Program Management

• →Design, implement, and maintain the overarching training framework for Linehaul, Driver (Fleet), and Sortation Operations.
• →Standardize onboarding, skill development, safety protocols, and recurrent training to lower turn-time, increase facility throughput, and reduce safety incidents.
• →Establish key performance indicators (KPIs) to measure training effectiveness, return on investment (ROI), and operational readiness across all three pillars.

Leadership & Team Management

• →Lead, mentor, and directly manage L&D Specialist/Trainer, assigning project priority and supporting their professional growth.
• →Model a "hands-on" leadership style—balancing high-level strategy with directly delivering high-stakes training, conducting audits, and creating content alongside your team member.

• Experience: 5+ years of progressive L&D, adult education, or operational training experience, specifically within logistics, supply chain, transportation, or warehousing.
• Domain Knowledge: Deep familiarity with warehouse sortation operations, commercial driver fleet training, and linehaul/network routing basics.
• Leadership: 1–3 years of team management experience, with a proven track record of maximizing impact with a lean team.

 Recruitment Process and Others  

Recruitment Process  

• Application Review - Job Fit Interview - Focus Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​